Legal

Privacy Policy

Last updated: 2026-05-21

What we collect

When you create an account or place an order, we collect: your email address, a password (stored as a one-way hash), and any name, phone number, shipping address and billing address you choose to provide. For orders, we keep a record of the items, weights, prices, and the substitution preferences you selected.

Server logs may capture standard request data (IP, timestamp, user agent) for security and operational purposes.

How we use it

To process and ship your orders, send you transactional email about those orders (confirmation, status, tracking), and — only with your opt-in on the profile page — to send you text-message updates, newsletters, or promotional mailers.

What we don't do

We don't sell your personal information. We don't share your email or shipping address with third parties for their marketing. We don't run third-party advertising trackers on this Site.

Who can see your data

Site operators and staff need access to fulfill orders and provide support. Payment information is handled by the payment processor shown at checkout — we don't store full card numbers on our servers.

Your controls

Cookies & local storage

We use a small number of cookies to keep you signed in (the session token) and local storage to hold your cart between visits on the same device. We do not use third-party analytics or advertising cookies.

Retention

Account data is kept while your account is active and for a reasonable period after it's closed. Order records may be retained longer where required by tax or compliance law.

Security

We use TLS for all traffic, hash passwords with industry-standard algorithms, and keep the production database access-restricted. No system is perfectly secure; if you suspect a breach of your account, change your password and contact us.

Children

This Site is for adults 21 and older. We do not knowingly collect data from anyone under 21.

Changes

We may update this policy. The "Last updated" date at the top reflects the most recent change.

Contact

Privacy questions? Use the contact form.

This document is a starting template, not legal advice. Have an attorney licensed in your state review and adapt it for your business and applicable jurisdictions before relying on it.